Shipping Policy
Delivery delays: Learn how COVID-19 is impacting couriers
With airlines regularly canceling flights, many courier services are being heavily delayed or suspended.
Please check your Tracking Number for more information about your package or contact us: support@kardx.id
Please check your Tracking Number for more information about your package or contact us: support@kardx.id
Shipment notifications and order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
Customs, duties, and taxes
KardX Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Please save all packaging materials and damaged goods before sending a claim.
Contact Us
Please contact our Customer Service in case of any questions regarding your order at support@kardx.id
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